Help center
How gift requests, seller approval, occasions and delivery work.
When do I pay?
The shop first confirms the exact item, price and delivery slot. You then approve the confirmed seller and initiate checkout. Development payments use test mode.
Can the seller change after payment?
The seller and payment destination stay fixed after capture. If the confirmed shop cannot fulfill the gift, recovery requires a void or refund to the original payment destination, a new quote and your approval.
Do I need to save an occasion?
No. You can request one gift without saving an occasion. Occasions are saved only when you explicitly choose to save them.
Does browsing confirm delivery availability?
Browse prices and coarse service areas are estimates. Exact address, item, stock and slot checks occur during the request process. The shop must confirm before checkout.
What does Sample catalog mean?
A sample label identifies development data. It does not establish live stock, real merchant reviews, provider approval or production readiness.